{"id":55616,"date":"2025-12-17T19:41:35","date_gmt":"2025-12-17T12:41:35","guid":{"rendered":"https:\/\/dev.businesseventsthailand.com\/customer-complaint-form\/"},"modified":"2026-01-20T17:50:12","modified_gmt":"2026-01-20T10:50:12","slug":"customer-complaint-form","status":"publish","type":"page","link":"https:\/\/prodtceb.reveri.app\/zh-hans\/contact-us\/customer-complaint-form\/","title":{"rendered":"Customer complaint form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"55616\" class=\"elementor elementor-55616 elementor-53249\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40ef098f e-flex e-con-boxed e-con e-parent\" data-id=\"40ef098f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-596e7286 elementor-button-align-center elementor-widget elementor-widget-form\" data-id=\"596e7286\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"CP123456\" name=\"New Form\" aria-label=\"New Form\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"55616\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"596e7286\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Customer complaint form - Thailand Convention &amp; Exhibition Bureau (TCEB)\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"55616\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_56bcffd elementor-col-100\">\n\t\t\t\t\t<p>\u5ba2\u6237\u6295\u8bc9\u8868<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_99ba0f7 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_99ba0f7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u6a19\u984c\u540d\u7a31\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_99ba0f7]\" id=\"form-field-field_99ba0f7\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\u5148\u751f\">\u5148\u751f<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u5c0f\u59d0\u3002\">\u5c0f\u59d0\u3002<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u592a\u592a\">\u592a\u592a<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_ee70105 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ee70105\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u59d3\u540d \t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_ee70105]\" id=\"form-field-field_ee70105\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u59d3\u540d \" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_81767f8 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_81767f8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u59d3\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_81767f8]\" id=\"form-field-field_81767f8\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u59d3\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u5730\u5740\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u5730\u5740\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-ID_CARD elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-ID_CARD\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u8eab\u4efd\u8b49\u865f\u78bc\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[ID_CARD]\" id=\"form-field-ID_CARD\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Please enter your ID card  number.\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-Phone_number elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-Phone_number\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u96fb\u8a71\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[Phone_number]\" id=\"form-field-Phone_number\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Please enter your phone number.\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_fc94ce7 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fc94ce7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u7535\u5b50\u90ae\u4ef6\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_fc94ce7]\" id=\"form-field-field_fc94ce7\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u7535\u5b50\u90ae\u4ef6\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_b128a2c elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b128a2c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u6295\u8a34\u7d50\u679c\u901a\u77e5\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_b128a2c]\" id=\"form-field-field_b128a2c\" rows=\"4\" placeholder=\"\u6295\u8a34\u7d50\u679c\u901a\u77e5\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_7de5dcb elementor-col-100\">\n\t\t\t\t\t<p>Note: All complainant information will be kept strictly confidential. The collection and retention of personal data pertaining to complaints shall be conducted in accordance with the Official Information Act and other applicable laws, including the Personal Data Protection Act B.E. 2562.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_8a046e9 elementor-col-100\">\n\t\t\t\t\t<p>\u88ab\u544a\u4fe1\u606f<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-name elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u6a19\u984c\u540d\u7a31\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\u5148\u751f\">\u5148\u751f<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u5c0f\u59d0\u3002\">\u5c0f\u59d0\u3002<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u592a\u592a\">\u592a\u592a<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1a53346 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1a53346\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u59d3\u540d\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1a53346]\" id=\"form-field-field_1a53346\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u59d3\u540d\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_f13715d elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f13715d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u59d3\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_f13715d]\" id=\"form-field-field_f13715d\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u59d3\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_379203c elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_379203c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u4f4d\u7f6e\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_379203c]\" id=\"form-field-field_379203c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u4f4d\u7f6e\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1783b48 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1783b48\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u90e8\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1783b48]\" id=\"form-field-field_1783b48\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u90e8\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_b973cff elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b973cff\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u4e8b\u4ef6\u65e5\u671f\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_b973cff]\" id=\"form-field-field_b973cff\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"\u4e8b\u4ef6\u65e5\u671f\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4dfae2f elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4dfae2f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u4f4d\u7f6e\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4dfae2f]\" id=\"form-field-field_4dfae2f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u4f4d\u7f6e\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_088a5cd elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_088a5cd\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u8a71\u984c\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_088a5cd]\" id=\"form-field-field_088a5cd\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u8a71\u984c\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-attachments elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-attachments\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u9644\u4ef6\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[attachments][]\" id=\"form-field-attachments\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" multiple=\"multiple\" data-maxsize=\"15\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_76520fd elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_76520fd\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u7d30\u7bc0\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_76520fd]\" id=\"form-field-field_76520fd\" rows=\"4\" placeholder=\"\u7d30\u7bc0\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_72c8a18 elementor-col-100\">\n\t\t\t\t\t<p>Disclaimer:<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_16ddd73 elementor-col-100\">\n\t\t\t\t\t<p>TCEB will proceed with a complaint only upon receipt of complete information and\/or documentation. Complainants are required to cooperate by providing TCEB with sufficient facts and supporting evidence for the consideration of the complaint. In cases where TCEB requests additional information or evidence, or invites the complainant to provide further information in person, and the complainant fails to submit the requested materials or attend as notified, TCEB reserves the right to discontinue processing the complaint.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-consent elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[consent]\" id=\"form-field-consent\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-consent\">I consent to TCEB collecting and using the above information solely for the purpose of handling my complaint submitted to the Thailand Convention and Exhibition Bureau (Public Organization). By marking \u2713 in the checkbox, I acknowledge that this action constitutes an expression of my intent and serves as my signature for evidentiary purposes. Prior to providing this consent, I have thoroughly read, understood, and agreed to TCEB's <a href=\"\/en\/privacy-policy\/\" target=\"_blank\">Privacy Policy.<\/a><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha elementor-field-group elementor-column elementor-field-group-field_5bb054c elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_5bb054c\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6Ldf1VIsAAAAAMThVs5fnoswz8pWxfBqjZeFc0qG\" data-type=\"v2_checkbox\" data-theme=\"light\" data-size=\"normal\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg class=\"ekit-svg-icon icon-document\" viewBox=\"0 0 32 32\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.369 1.087v30.625h15.963l7.3-7.231v-23.394h-23.262zM5.606 2.394h20.719v21.175h-6.256c-0.394 0-0.65 0.325-0.65 0.65v6.188h-13.813v-28.012zM20.725 29.5v-4.694h4.694l-4.694 4.694zM9.056 6.819h13.75v1.306h-13.75v-1.306zM9.056 12.363h13.75v1.306h-13.75v-1.306zM9.056 17.9h13.75v1.306h-13.75v-1.306z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u4fdd\u5b58<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-354707d e-flex e-con-boxed e-con e-parent\" data-id=\"354707d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ede4376 elementor-widget elementor-widget-html\" data-id=\"ede4376\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n\/* \u0e0b\u0e48\u0e2d\u0e19 error \u0e40\u0e14\u0e34\u0e21\u0e02\u0e2d\u0e07 Elementor (\u0e16\u0e49\u0e32\u0e44\u0e21\u0e48\u0e2d\u0e22\u0e32\u0e01\u0e43\u0e2b\u0e49\u0e0b\u0e49\u0e33) *\/\n#CP123456 .elementor-form-help-inline,\n#CP123456 .elementor-message-danger{\n  display: none !important;\n}\n\n\/* \u0e17\u0e33\u0e43\u0e2b\u0e49 field group \u0e40\u0e1b\u0e47\u0e19\u0e15\u0e31\u0e27\u0e2d\u0e49\u0e32\u0e07\u0e2d\u0e34\u0e07\u0e15\u0e33\u0e41\u0e2b\u0e19\u0e48\u0e07 *\/\n#CP123456 .elementor-field-group{\n  position: relative;\n}\n\n\/* \u0e1b\u0e49\u0e32\u0e22\u0e40\u0e15\u0e37\u0e2d\u0e19 *\/\n#CP123456 .field-error-float{\n  position: absolute;\n  left: 0;\n  top: calc(100% + 8px);\n  z-index: 9999;\n  pointer-events: none;\n\n  width: max-content;\n  max-width: min(420px, 100%);\n  box-sizing: border-box;\n\n  background: #f8d7da;\n  color: #721c24;\n  border: 1px solid #f5c2c7;\n  border-radius: 8px;\n  padding: 10px 12px;\n\n  font-size: 12px;\n  line-height: 1.35;\n  white-space: normal;\n  overflow-wrap: anywhere;\n\n  opacity: 0;\n  transform: translateY(-6px) scale(.98);\n  transition: opacity .18s ease, transform .18s ease;\n  visibility: hidden;\n  box-shadow: 0 10px 24px rgba(0,0,0,.12);\n}\n\n#CP123456 .field-error-float.show{\n  opacity: 1;\n  transform: translateY(0) scale(1);\n  visibility: visible;\n}\n\n\/* \u0e25\u0e39\u0e01\u0e28\u0e23 *\/\n#CP123456 .field-error-float::before{\n  content: \"\";\n  position: absolute;\n  left: 16px;\n  top: -6px;\n  width: 12px;\n  height: 12px;\n  background: #f8d7da;\n  border-left: 1px solid #f5c2c7;\n  border-top: 1px solid #f5c2c7;\n  transform: rotate(45deg);\n}\n<\/style>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function () {\n  const form = document.querySelector('#CP123456');\n  if (!form) return;\n\n  \/\/ ===== helpers =====\n  function getOrCreateLabel(input){\n    const wrap = input.closest('.elementor-field-group');\n    if (!wrap) return null;\n\n    let label = wrap.querySelector('.field-error-float');\n    if (!label){\n      label = document.createElement('div');\n      label.className = 'field-error-float';\n      wrap.appendChild(label);\n    }\n    return label;\n  }\n\n  function showError(input, msg){\n    input.setCustomValidity(msg); \/\/ \u0e16\u0e49\u0e32\u0e21\u0e35 msg \u0e1f\u0e2d\u0e23\u0e4c\u0e21\u0e08\u0e30\u0e44\u0e21\u0e48\u0e1c\u0e48\u0e32\u0e19 validation [web:39]\n    const label = getOrCreateLabel(input);\n    if (label){\n      label.textContent = msg;\n      label.classList.add('show');\n    }\n    input.style.borderColor = '#dc3545';\n  }\n\n  function clearError(input){\n    input.setCustomValidity('');\n    const label = getOrCreateLabel(input);\n    if (label) label.classList.remove('show');\n    input.style.borderColor = '';\n  }\n\n  function isEmpty(input){\n    if (!input) return true;\n    if (input.tagName === 'SELECT') return !(input.value || '').trim();\n    return !((input.value || '').trim());\n  }\n\n  function hideOnType(input){\n    if (!input) return;\n    input.addEventListener('input', function(){ clearError(input); });\n    input.addEventListener('change', function(){ clearError(input); }); \/\/ select \/ file\n  }\n\n  function enforceDigits(input, maxLen){\n    let v = (input.value || '').replace(\/\\D\/g, '');\n    if (maxLen && v.length > maxLen) v = v.slice(0, maxLen);\n    if (input.value !== v) input.value = v;\n  }\n\n  \/\/ ===== fields (\u0e2d\u0e49\u0e32\u0e07\u0e2d\u0e34\u0e07\u0e08\u0e32\u0e01 HTML \u0e17\u0e35\u0e48\u0e04\u0e38\u0e13\u0e2a\u0e48\u0e07\u0e21\u0e32) =====\n  const title1     = form.querySelector('#form-field-field_99ba0f7');\n  const firstName1 = form.querySelector('#form-field-field_ee70105');\n  const lastName1  = form.querySelector('#form-field-field_81767f8');\n  const address    = form.querySelector('#form-field-email');\n\n  const idCard     = form.querySelector('#form-field-ID_CARD');          \/\/ 13 digits\n  const phone      = form.querySelector('#form-field-Phone_number');     \/\/ 10 digits\n  const email      = form.querySelector('#form-field-Email');            \/\/ email\n  const email2     = form.querySelector('#form-field-field_fc94ce7');    \/\/ email \u0e2d\u0e35\u0e01\u0e0a\u0e48\u0e2d\u0e07 (\u0e16\u0e49\u0e32\u0e21\u0e35)\n  const notify     = form.querySelector('#form-field-field_b128a2c');\n\n  const title2     = form.querySelector('#form-field-name');\n  const firstName2 = form.querySelector('#form-field-field_1a53346');\n  const lastName2  = form.querySelector('#form-field-field_f13715d');\n  const position   = form.querySelector('#form-field-field_379203c');\n  const incidentDt = form.querySelector('#form-field-field_b973cff');\n  const location   = form.querySelector('#form-field-field_4dfae2f');\n  const topic      = form.querySelector('#form-field-field_088a5cd');\n\n  const attachments = form.querySelector('#form-field-attachments');     \/\/ file upload\n  const consent    = form.querySelector('#form-field-consent');          \/\/ checkbox required\n\n  \/\/ ===== live behaviors =====\n  \/\/ Phone: clear \u0e15\u0e2d\u0e19 focus + \u0e1e\u0e34\u0e21\u0e1e\u0e4c\u0e41\u0e25\u0e49\u0e27\u0e2b\u0e32\u0e22 + \u0e15\u0e31\u0e27\u0e40\u0e25\u0e02\u0e25\u0e49\u0e27\u0e19 10 \u0e2b\u0e25\u0e31\u0e01\n  if (phone){\n    phone.setAttribute('inputmode', 'numeric');\n    phone.setAttribute('maxlength', '10');\n    phone.removeAttribute('pattern');\n    phone.removeAttribute('title');\n\n    phone.addEventListener('focus', function(){ clearError(phone); });\n    phone.addEventListener('input', function(){\n      clearError(phone);\n      enforceDigits(phone, 10);\n    });\n  }\n\n  \/\/ ID Card: clear \u0e15\u0e2d\u0e19 focus + \u0e1e\u0e34\u0e21\u0e1e\u0e4c\u0e41\u0e25\u0e49\u0e27\u0e2b\u0e32\u0e22 + \u0e15\u0e31\u0e27\u0e40\u0e25\u0e02\u0e25\u0e49\u0e27\u0e19 13 \u0e2b\u0e25\u0e31\u0e01\n  if (idCard){\n    idCard.setAttribute('inputmode', 'numeric');\n    idCard.setAttribute('maxlength', '13');\n    idCard.removeAttribute('pattern');\n    idCard.removeAttribute('title');\n\n    idCard.addEventListener('focus', function(){ clearError(idCard); });\n    idCard.addEventListener('input', function(){\n      clearError(idCard);\n      enforceDigits(idCard, 13);\n    });\n  }\n\n  \/\/ Email: \u0e1e\u0e34\u0e21\u0e1e\u0e4c\u0e41\u0e25\u0e49\u0e27\u0e04\u0e48\u0e2d\u0e22\u0e2b\u0e32\u0e22\n  hideOnType(email);\n  hideOnType(email2);\n\n  \/\/ \u0e0a\u0e48\u0e2d\u0e07\u0e2d\u0e37\u0e48\u0e19 \u0e46: \u0e1e\u0e34\u0e21\u0e1e\u0e4c\u0e41\u0e25\u0e49\u0e27\u0e04\u0e48\u0e2d\u0e22\u0e2b\u0e32\u0e22\n  [\n    title1, firstName1, lastName1, address, notify,\n    title2, firstName2, lastName2, position, incidentDt, location, topic\n  ].forEach(hideOnType);\n\n  \/\/ consent: \u0e40\u0e1b\u0e25\u0e35\u0e48\u0e22\u0e19\u0e04\u0e48\u0e32\u0e41\u0e25\u0e49\u0e27\u0e43\u0e2b\u0e49\u0e2b\u0e32\u0e22\n  if (consent){\n    consent.addEventListener('change', function(){ clearError(consent); });\n  }\n\n  \/\/ ===== attachments validation (10MB) =====\n  const MAX_FILE_BYTES = 10 * 1024 * 1024;\n  const fileMsg = 'This file exceeds the maximum allowed size (10MB).';\n\n  function validateFiles(){\n    if (!attachments) return true;\n\n    const files = attachments.files ? Array.from(attachments.files) : [];\n    if (!files.length) {\n      clearError(attachments);\n      return true;\n    }\n\n    const tooBig = files.some(f => f && f.size > MAX_FILE_BYTES);\n    if (tooBig) {\n      showError(attachments, fileMsg);\n\n      \/\/ \u0e44\u0e21\u0e48\u0e43\u0e2b\u0e49 upload \u0e44\u0e1f\u0e25\u0e4c\u0e43\u0e2b\u0e0d\u0e48: \u0e40\u0e04\u0e25\u0e35\u0e22\u0e23\u0e4c\u0e44\u0e1f\u0e25\u0e4c\u0e17\u0e34\u0e49\u0e07\n      attachments.value = '';\n      return false;\n    }\n\n    clearError(attachments);\n    return true;\n  }\n\n  if (attachments){\n    attachments.addEventListener('change', function(){\n      validateFiles();\n    });\n  }\n\n  \/\/ ===== submit validation =====\n  function validateEmailFieldOnSubmit(input){\n    if (!input) return true;\n    const v = (input.value || '').trim();\n    const emailRegex = \/^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$\/;\n\n    if (!v) { showError(input, 'Email is required.'); return false; }\n    if (!emailRegex.test(v)) {\n      showError(input, 'Please enter a valid email address (e.g., name@example.com).');\n      return false;\n    }\n    clearError(input);\n    return true;\n  }\n\n  function validatePhoneOnSubmit(){\n    if (!phone) return true;\n    enforceDigits(phone, 10);\n    const v = (phone.value || '');\n\n    if (!v) { showError(phone, 'Please fill out this field.'); return false; }\n    if (v.length !== 10) { showError(phone, 'Phone number must be exactly 10 digits.'); return false; }\n    clearError(phone);\n    return true;\n  }\n\n  function validateIdCardOnSubmit(){\n    if (!idCard) return true;\n    enforceDigits(idCard, 13);\n    const v = (idCard.value || '');\n\n    if (!v) { showError(idCard, 'Please fill out this field.'); return false; }\n    if (v.length !== 13) { showError(idCard, 'ID card number must be exactly 13 digits.'); return false; }\n    clearError(idCard);\n    return true;\n  }\n\n  function validateRequired(input){\n    if (!input) return true;\n\n    if (input.type === 'checkbox'){\n      if (!input.checked){ showError(input, 'Please fill out this field.'); return false; }\n      clearError(input);\n      return true;\n    }\n\n    if (isEmpty(input)){ showError(input, 'Please fill out this field.'); return false; }\n    clearError(input);\n    return true;\n  }\n\n  form.addEventListener('submit', function(e){\n    \/\/ \u0e40\u0e04\u0e25\u0e35\u0e22\u0e23\u0e4c\u0e1b\u0e49\u0e32\u0e22\u0e01\u0e48\u0e2d\u0e19\n    [\n      title1, firstName1, lastName1, address, notify,\n      title2, firstName2, lastName2, position, incidentDt, location, topic,\n      consent, phone, email, email2, idCard, attachments\n    ].forEach(function(el){ if (el) clearError(el); });\n\n    \/\/ validate required (\u0e22\u0e01\u0e40\u0e27\u0e49\u0e19 phone\/email\/email2\/idCard\/files \u0e21\u0e35 rule \u0e40\u0e09\u0e1e\u0e32\u0e30)\n    const checks = [\n      title1, firstName1, lastName1, address, notify,\n      title2, firstName2, lastName2, position, incidentDt, location, topic,\n      consent\n    ];\n\n    let ok = true;\n    let firstBad = null;\n\n    checks.forEach(function(el){\n      const pass = validateRequired(el);\n      if (!pass && ok){\n        ok = false;\n        firstBad = el;\n      }\n    });\n\n    const okFiles  = validateFiles();\n    if (!okFiles && ok){ ok = false; firstBad = attachments; }\n\n    const okIdCard = validateIdCardOnSubmit();\n    if (!okIdCard && ok){ ok = false; firstBad = idCard; }\n\n    const okPhone = validatePhoneOnSubmit();\n    if (!okPhone && ok){ ok = false; firstBad = phone; }\n\n    const okEmail = validateEmailFieldOnSubmit(email);\n    if (!okEmail && ok){ ok = false; firstBad = email; }\n\n    const okEmail2 = validateEmailFieldOnSubmit(email2);\n    if (!okEmail2 && ok){ ok = false; firstBad = email2; }\n\n    if (!ok){\n      e.preventDefault();\n      e.stopPropagation();\n      if (firstBad && typeof firstBad.focus === 'function') firstBad.focus();\n      return false;\n    }\n  });\n});\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":77892,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-55616","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer complaint form - Thailand Convention &amp; Exhibition Bureau (TCEB)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/prodtceb.reveri.app\/zh-hans\/contact-us\/customer-complaint-form\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer complaint form - Thailand Convention &amp; 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